Privacy
Policy

1. General Provisions

This Privacy Policy defines the procedure for the collection, use, storage, transfer, and protection of personal data that APEX PAY may receive from users when visiting the website, submitting requests, contacting us through feedback forms, by email, via messengers, and through other communication channels.

APEX PAY follows the principles of lawfulness, fairness, proportionality of data processing, purpose limitation, minimization of the amount of collected information, and ensuring an adequate level of personal data protection.

By using the APEX PAY website, the user confirms that they have read this Privacy Policy and accept its terms. If the user disagrees with the provisions of this policy, they must refrain from using the website and from providing personal data.

2. What Data We Collect

Depending on the nature of the interaction with the APEX PAY website and services, we may process the following categories of data:

• first name, last name, job title, company name, and other identifying information, if voluntarily provided by the user;
• contact details, including email address, phone number, Telegram account, and other communication details;
• information contained in request forms, inquiries, emails, and other messages sent to APEX PAY;
• technical data, including IP address, browser data, device type, operating system, language settings, time zone, and session identifiers;
• data on website interaction, including information about visited pages, visit duration, traffic sources, user actions on the website, and other analytical information;
• information collected through cookies and similar technologies.

APEX PAY does not request or process excessive personal data unrelated to the purposes specified in this policy.

3. Purposes of Data Processing

Users’ personal data may be processed by APEX PAY for the following purposes:

• processing onboarding requests, consultation requests, and inquiries submitted through feedback forms;
• preparing commercial offers, establishing and maintaining business communication with users and client representatives;
• providing information about products, platform capabilities, integration scenarios, and terms of cooperation;
• improving website functionality, user experience, content structure, and communication quality;
• ensuring information security, preventing abuse, fraud, unauthorized access, and other unlawful actions;
• complying with obligations under applicable law, as well as protecting the rights and legitimate interests of APEX PAY.

4. Legal Basis for Processing

APEX PAY processes personal data on one or more of the following legal grounds:

• the user’s consent to the processing of their personal data;
• the necessity of processing in order to respond to the user’s request or take steps prior to a possible contract conclusion;
• the necessity of performing a contract or contractual obligations, if such a relationship arises;
• the necessity of complying with legal requirements;
• the existence of APEX PAY’s legitimate interest, including ensuring website security, conducting internal analytics, protecting rights, and preventing abuse, provided that such interests do not override the user’s rights and freedoms.

5. Sharing Data with Third Parties

APEX PAY does not sell or transfer users’ personal data to third parties for their own marketing purposes.

Data may only be shared to the extent necessary to achieve the purposes of processing, including in particular:

• providers of hosting, cloud, analytics, communication, and other technology services involved in supporting website operation and business communication;
• contractors and consultants, if their involvement is objectively necessary to process the user’s request, ensure security, or provide legal support;
• government authorities, courts, law enforcement agencies, and other authorized entities where such transfer is required by law or necessary to protect the rights and legitimate interests of APEX PAY.

In all cases where applicable, APEX PAY seeks to ensure that persons who gain access to the data comply with confidentiality and security requirements.

6. Data Storage and Protection

Personal data is stored no longer than necessary to achieve the purposes of its processing, unless a different retention period is required by applicable law, contractual obligations, or the need to protect the rights and legitimate interests of APEX PAY.

APEX PAY applies reasonable and appropriate organizational, legal, and technical security measures to protect personal data against accidental or unlawful loss, destruction, alteration, disclosure, unauthorized access, and other unlawful actions.

Such measures may include access restriction, the use of secure communication channels, monitoring of technical infrastructure, internal information handling rules, and other measures appropriate to the nature of the processed data and the level of risk.

7. User Rights

To the extent provided by applicable law, the user has the right to:

• receive information about whether their personal data is being processed, the categories of processed data, and the purposes of such processing;
• request clarification, updating, or correction of their personal data if it is inaccurate or outdated;
• request the deletion of personal data or restriction of its processing in cases provided for by law;
• withdraw previously given consent to personal data processing, if the processing is based specifically on consent;
• object to data processing in cases where such a right is provided by applicable law;
• file complaints with authorized personal data protection authorities if the user believes that their rights have been violated.

To exercise these rights, the user may send a request using the contact details specified in this policy.

8. Cookies and Technical Data

The APEX PAY website may use cookies and similar technologies to ensure the proper functioning of the website, save user settings, analyze traffic, assess content effectiveness, and improve the quality of the user experience.

The user may change cookie settings in their browser. Restricting or disabling certain cookies may affect the proper functioning of some website features.

9. Policy Changes

APEX PAY may amend this Privacy Policy at any time. The updated version becomes effective from the moment it is published on the website, unless otherwise stated directly in the updated version of the document.

Users are encouraged to review this page periodically in order to stay informed about the current terms of personal data processing.

10. Contacts

If you have any questions, comments, or requests related to this Privacy Policy or the processing of personal data, you may contact APEX PAY using the following details:

• Email: apexpay.official@gmail.com
• Contacts page: contacts.html

If necessary, this section may also include the company’s legal name, registered address, registration details, and a separate contact for personal data protection matters.